THY EARTH SUMMIT
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Frequently Asked Questions
To place an order, simply browse our website and add the desired items to your shopping cart. Once you're ready to checkout, follow the prompts to enter your shipping address, select a payment method, and complete the order.
The shipping time depends on your location and the shipping method chosen at checkout. Typically, orders are processed and shipped within 1-2 business days. Delivery details will be provided in your confirmation email.
Yes, you will receive a shipping confirmation email with a tracking number once your order has been dispatched. You can use this tracking number to monitor the progress of your shipment.
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free return and exchange policy. Please refer to our Returns & Exchanges page for detailed instructions and eligibility criteria.
Yes, we offer international shipping to many countries. During the checkout process, you can select your country from the list of available options. Please note that international shipping may have additional fees and longer delivery times.
If you have any questions, concerns, or need assistance, our friendly customer support team is here to help. You can reach us by filling out the contact form on our Contact Us page. We strive to respond to all inquiries promptly.
Yes, we frequently run promotions and offer discounts on select items. To stay updated on the latest deals, exclusive offers, and promotions, we recommend subscribing to our newsletter or following us on social media platforms.